Once a withdrawal request is confirmed, the Finance person will be notified to process the refund if any.
The Finance person is responsible to ensure all supporting documents are submitted and that the Student is entitled to a refund, before proceeding with any refund processing with the bank.
Refunds, when entitled to, will be done within seven (7) working days of KKIS receiving the Student’s written notice.
Withdrawal records are kept for at least five (05) years. They are easily retrievable for audit purposes.
Staff dealing with admissions, Student affairs and finance are conversant with KKIS’s withdrawal procedures and demonstrate strict adherence.
The Management Team regularly reviews the procedures pertaining to withdrawal to ensure that they are adequate, relevant and effective.
All reviews, as well as any changes implemented, are documented in meeting minutes.