If the Student withdraws from the Course for any reason other than those stated in Clause 2.1 of the Standard PEI-Student Contract, Kindle Kids will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D of the Standard PEI-Student Contract.
| % of [the amount of fees paid under Schedules B and C] | |
| 80% | more than 30 days before the Student’s Course Commencement Date |
| 40% | before, but not more than 30 days before the Student’s Course Commencement Date |
| 0% | after Student’s Course Commencement Date |
Miscellaneous Fees
There is no refund or reversal of the fee shall be made where the student has withdrawn after the good or service has been provided to the student.
Kindle Kids International School shall inform the Student immediately within three (3) working days upon knowledge of any of the following
(i) It does not commence the Course on the Course Commencement Date;
(ii) It terminates the Course, for any reason, before the Course Commencement Date;
(iii) It does not complete the Course by the Course Completion Date;
(iv) It terminates the Course, for any reason, before the Course Completion Date;
(v) It has not ensured that the Student meets the course entry requirements as set by the school.
The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within (7) working days of the above notice.
Current parents can fill out and submit the withdrawal form by clicking here
The Student shall be entitled to immediately withdraw from the Course by giving written notice to Kindle Kids of his/her intention to do so if Kindle Kids is in breach of any of its obligations under this Agreement or fails to perform its obligation(s) under the circumstances mentioned in the Student Contract Clause 2.1 (i) to (v).
The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within (7) working days of the above notice.
Kindle Kids shall, after receiving the Student’s notice of withdrawal for cause (and in any event no later than seven (7) working days after receiving such notice) refund to the Student the entitled amount.
If the Student withdraws from the Course for any reason other than those stated in Clause 2.1 of the Standard PEI-Student Contract, Kindle Kids will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D of the Standard PEI-Student Contract.
You have the right to cancel the Student Contract within seven (7) days from signing the Agreement, or within seven (7) working days from the date this notice has been brought to your attention, whichever is the later (the “Cooling-Off Period”).
The PEI will provide the Student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties.
The Student will be refunded the highest percentage (stated in Schedule D of the Student Contract) of the fees already paid if the Student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not.
You have to write to Admissions Team to cancel the Student Contract within the Cooling-off Period. You may also use this form. You must send such Notice of Cancellation/Withdrawal via email to Admissions:
Email: admissions@kindlekids.sg
Tel: +65 6568 3980
Policy
Withdrawal Procedures
- The withdrawal policy is clearly communicated to all its Students via multiple channels: Student Contract, Student Handbook
- During the pre-course counselling stage, prospective students and their parents are briefed about the withdrawal policy and procedures by the Admissions officer. The officer Admission will also address any queries that the prospective Students may have
- Upon acceptance into KKIS, the student’s parent will sign the Student Contract which states clearly the conditions of premature contract termination as well as the fees that may or may not be refunded under such conditions.
- The various conditions under which either KKIS or the Student’s parents may choose to terminate the course agreement are stated clearly in the Student Contract. The payment liabilities and/or any refund entitlements under each of these conditions are also stated in the Student Contract.
- For all withdrawal requests- a written application at least two months in advance has to be sent to the HOS with copy to the advisory teacher. The applications are to be verified and confirmed by the HOS prior to further processing.
- Once a withdrawal request is confirmed, the Finance person will be notified to process the refund if any.
- The Finance person is responsible to ensure all supporting documents are submitted and that the Student is entitled to a refund, before proceeding with any refund processing with the bank.
- Refunds, when entitled to, will be done within seven (7) working days of KKIS receiving the Student’s written notice.
- Withdrawal records are kept for at least five (05) years. They are easily retrievable for audit purposes.
- Staff dealing with admissions, Student affairs and finance are conversant with KKIS’s withdrawal procedures and demonstrate strict adherence.
- The Management Team regularly reviews the procedures pertaining to withdrawal to ensure that they are adequate, relevant and effective.
- All reviews, as well as any changes implemented, are documented in meeting minutes.